Data protection


15 Colmore Row,
Birmingham B3 2BH,
United Kingdom

Creative Freight Ltd.
Pool Road Industrial Estate,
CV10 9AE
United Kingdom


Executive officer with rights of representation:
Marc Roca

Inscribed: with registration number 419 3140 15

Data protection

Data protection As the operator of this website, we take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with data-protection legislation and this privacy statement. We do not transmit data to third countries. Rocada UK does not operate on foreign servers.

We post general product, price and company information on our website. Some of this information is available in the form of downloads. This information is freely available to anyone interested, without having to provide personal data. Registration is not required. Catalogues and price lists can likewise be downloaded without having to register. The operators of this website do not store or evaluate any of the information provided in the process.

If you click on “Contact” to provide your address and communication details, we will only retain the data concerned for as long as is necessary to process your request. We will not store these data for future marketing purposes or pass them on to any third party for commercial purposes or any other reason. The forwarding to our commercial partners of delivery -related enquiries from end-users always requires the express consent of the end-user concerned.

Rocada sells its products exclusively through the office-supplies sector, by mail order and online. We refer users to optional sources of supply for certain selected items. We provide this service to end-users for information only. We do not log the use of Internet links provided on our website. We are likewise not responsible for the contents or accuracy of information posted on our commercial partners’ websites, and cannot offer any guarantees or accept any liability in this respect.

Our online shop for the purchase of Rocada spare parts is an exclusive part of our customer service. We aim to provide users of Rocada products with a straightforward and cost-effective way to access any spare parts that they might need. Data provided in the course of purchasing spare parts will only be processed to the extent necessary to ensure smooth despatch and payment. These data will not be saved, whether directly or otherwise, for future marketing purposes. Data will be transmitted to local third parties (e.g. courier services) only to the extent necessary to ensure smooth delivery of the spare parts concerned. Data resulting from the processing of spare-parts orders will only be saved or archived to the extent and for the time required to fulfil the statutory rules covering such business transactions.

Cookies: Websites make use of cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to supply information in a user-friendly, effective and secure manner. Cookies are small text files that your web browser stores on your computer. Most of the cookies used by us are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies may remain on your device, and will be stored until you delete them. These cookies allow us recognise your browser the next time you visit our site. You can configure your browser to notify you about the use of cookies and allow cookies to be stored only on a case-by-case basis, or accept cookies only in certain circumstances, or block them completely. You can also configure your browser to delete cookies automatically when you close it. Note that the disabling of cookies may restrict the functionality of our website.

You have the right – at any time and free of charge – to obtain details of your stored personal data, the origin of the data concerned, parties to which they might have been supplied and the purpose of data-processing, along with the right to rectify, block or delete such information. If you have any further queries on the subject of data privacy, you may contact us at any time via the address given on the “Legal details” page.